Adif develops a virtual assistant in the intranet environment, oriented to help their employees.

Fundación Caja Duero develops a virtual assistant in the frame of his project Entrena Tu Mente. It Will be a complement of a series of tools, tests and games in order to to train the mind and to detect cognitive deteriorations in main people.

iBanesto announces today (May 13th, 2009) the publication of the definitions of the professor Asinquecualo, a note of humour of Gomaespuma in form of a nice avatar to carry the crisis effects with a smile.

iBanesto, the first bank online Spanish, a virtual assistant decides to implant in his public places of Internet. It will be faced to the reception of new clients, attention to visitors and it helps clients in their operative daily.

Unicaja decides to implant a virtual assistant in his public site of Internet. The virtual assistant will help the clients or visitors of the web site to solve his doubts and to find the information they request.

Fraternidad Muprespa will implant a virtual assistant in the intranet for employees. In the process of selection of the tool different assistants were analyzed, with exhaustive criteria of qualification, published previously in contest of public diffusion. They examined the aptitude to generate conversations and the grades of semantic, grammatical and colloquial comprehension.

Renfe decides to develop a virtual assistant in his public place of internet, to attend to his customers and facilitate the processes of query of itineraries and schedules, as well as the reservation of train tickets on line. Besides pretends broaden the services offering link to informative pages on the towns of fate (cultural, reservations of hotels, maps, of street, the weather, aerial photos, etc.)

Datadiar selects Autonomy Response technology to create a destined assistant to facilitate the researches of jurisprudence or legislation of his professional juridical customers. The researches will realize using natural language, so that all the users will be able to submit complex researches without need of SQL skills or knowledge of queried tables structure.

Asistentes Virtuales: una atención eficaz a bajo coste in PRNoticias, with mention to clickseguros.es and Groupama implementations.

The 100% online cars insurance company Clickseguros introduces Julia. Do The Click!!

See: tumundoesonline.es and marketingnews.es

The Espasa Calpe and Grupo Planeta company Casa del libro tries to optimise the searches over his data bases, with more than three million bibliographic registers. The developed solution make this task really easy, even for the more inexperienced internet users, allowing not only to find books, but to solve the doubts about the operative procedures and supplied services.

The application understand 95% of most common questions, using Spanish natural written language.

Caja Madrid virtual representative, that initially was restricted to small customers area, extends now service to Companies and big customers areas.

GROUPAMA Seguros searches the proximity of its mediators and customers like axis of its strategy. Fruit of this strategy is its extensive net of distribution along all the Spanish territory, with more than 5000 professional mediators (agents and corridors) as well as its net of own Branches, that a number of 64 grouped in 7 territorial divisions, they give support to its 1.600.000 customers.

Likewise, the bet from the innovation in the systems of information and the new technologies, it makes that safe Groupama it recounts with an environment internet of the most advanced of Europe.

This allows him to optimise the quality of attention to its customers, to control the processes of business effectively and to reduce the operating costs. The innovation arrives at products, guarantees and services. The project develops in collaboration with IECI (Informática El Corte Inglés)

See: eleconomista.es, cartadelmediador.com and BTS

Innovation prizes 2006 granted to Vodafone and Caja Madrid. Click to display or download pdf file

Conceded honorific mention for the INAP (National high school of the public Administration) in the Government of the State of Guanajuato.

The test assistant in the intranet of Endesa is responsible about basic questions for the employees. The project develops in collaboration with our strategic member Vector SF (Vector Software Factory).

The U.A.I. (Unit of Access to the Information) of the Government of the State of Guanajuato (Mexico) publishes its virtual civil servant. It solves the doubts of the citizenship and promoting and spreading the policy of state transparency in charge, in October of 2006. This project we develop it in collaboration with Mexican company Digital Data and its local partner, Portoss.